Privacy Policy
Candour Energy Ltd, its subsidiaries and affiliates (“Candour Energy", “Candour", “we", “us", “our") value and respect the privacy of client organisations and their designated contacts (“Client(s)"), our Experts (“Experts") and any other person visiting or exchanging information with our website(s). By visiting our Site(s) you agree to the collection and use of your data under the terms of this Privacy Policy. This Privacy Policy explains how we collect, store, use, share and protect all information provided by any visitor to our Site(s). Any breach of this Privacy Policy by a Client or an Expert may result in termination of usage rights.
This Privacy Policy applies to data about Client's and Expert's businesses and to personal information supplied by individuals in their capacity as (i)Experts, (ii) employees or representatives of either Clients or Experts, (iii) visitors to any Site(s). We refer to all such persons as “Individuals". By registering on a Site or making use of any services available through the Site, each Individual gives their consent to the processing of information as outlined below. By using our Site(s) in any capacity, you agree to the Privacy Policy in force at that time.
Personal Information Collection
Candour Energy will collect information voluntarily provided by Individuals during the User Registration process or Client acceptance procedure. Such information will be complemented by additional information generated through interaction with the Site(s), through correspondence, in connection with potential or actual participation in any consultation, survey, poll or assignment (“Project(s)") or any other interaction with Candour Energy, Clients or Experts. This will include personal information such as name, contact details (including email address, postal address and telephone numbers), skills, expertise, professional biography including academic and employment history, Project participation or other contributions and, for Experts, any compensation parameters including payment details. Candour Energy may also obtain certain information from third parties including, but not limited to, suggestions on potential prospective advisors provided by existing Clients, Experts or other third parties.
We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of the United Kingdom in the Data Protection Act 2018.
Candour Energy may send one or more cookies – text only strings of characters identifying a visitor's browser – to any Individual visiting any Site. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Candour Energy records every visit to any Site and logs web request and internet protocol address information.
This Privacy Policy collectively refers to the information collected by Candour Energy, about you, as “your information‟. This includes that personal information that allows you to be uniquely identified.
Use Of Your Information
Candour Energy uses your information to facilitate and process your participation in Projects and to contact you about past, current and potential future Projects. In addition, we use the information we collect about you to:
- Monitor, improve and develop our business/offering to you;
- Inform you about services offered by Candour Energy;
- Send you direct (e)mail such as offers, requests or notices from Candour Energy or associated third parties with whom we have a contractual relationship regulating the use of your information;
- Provide your information to facilitate payments owing to you;
- Be supplemented with information received from third parties;
- Share with any associated third parties or suppliers that process data on our behalf both in the UK and abroad for the purposes described in this Privacy Policy.
- Candour Energy may allow transfer of information between Clients and Experts or between Experts via email or a web-based interface; for example, by allowing an Expert to refer a friend or colleague as a potential prospective advisor. Any Individual making use of such communication channels or functionalities understands that their personal information is available to the intended recipient party and Candour Energy.
Disclosure Of Your Information
Your information may be held by Candour Energy inside and outside the United Kingdom. Your information may also be transferred to and from locations inside and outside the United Kingdom by our staff and third parties working for us.
Apart from the disclosures in connection with the uses outlined in the section “Use of Your Information" above, Candour Energy may disclose your information in response to any legal or discovery process required by law or any authority, to protect our rights or for the prevention or detection of a crime. Upon a partial or complete sale of Candour Energy or upon us entering into a joint venture with a third party, we may disclose your information to such new business partners or owners who may then use your information in connection with their respective products and services. We may also disclose your information as part of aggregated Candour Energy data which is not individually identifiable.
The following provisions with regards to disclosure of information apply to Experts only:
- Candour Energy may disclose your information to Clients and Clients may, if required to do so by law or their compliance policies, disclose to third parties information regarding any Projects in which they and you participated (e.g. your name and your remuneration);
- Candour Energy may seek to verify your employment history and may seek to verify the duration and accurate invoicing and description of Projects you participate in;
- Candour Energy may share your information with non-client third parties for the purpose of promoting our business by displaying your information on our Site(s) and any other marketing materials, subject to your right to opt-out, as provided in the Terms and Conditions.
Your Right To Know Your Stored Information, Keeping Your Information Current And Opt Out
Individuals are entitled to request from Candour Energy their personal information that is being stored and processed. Individuals may request edits to or blocking of any personal information which is incomplete, incorrect or has not been processed in compliance with this Privacy Policy or the applicable laws or object to direct contact by sending an email to mail@candour.com. To the extent possible and reasonable, third parties provided with such information will be informed about any such request relating to correction, deletion or blocking. Please note that under applicable legislation Candour Energy is entitled to make provision of an Individual's personal information subject to proof of identity and a charge for complying with such requests.
As an Expert you are required to regularly update your biographical and employment information, which you warrant to be true and up to date as per the Terms and Conditions. You may review the information you have provided and update such information at any time by logging on to your dashboard on the Site(s).
Any Individual wishing to unsubscribe altogether from our services should contact mail@candour.com. Unless agreed otherwise, Individuals who have unsubscribed shall cease to be an Expert or Client of Candour Energy and may no longer use the Site(s) or any of the services provided by us. To the extent possible and reasonable, we will cease contacting Individuals who have unsubscribed, but will retain their information for a reasonable period or as long as required by applicable legislation. You should also note that we may require retention of certain information to prevent fraud or for any legitimate purposes subject to any and all such retained information continuing to be subject to this Privacy Policy you have previously agreed to.
Security
We take the security of your personal information seriously and therefore have measures in place to minimise abuse, unauthorised access, loss and unlawful processing. However, we cannot guarantee the security of our servers, transmissions between your computer and our servers, or information provided to us or any third party via our Site(s). We therefore remind you that you are acting at your own risk with respect to any and all information you supply to us or generate through interaction with us or our Clients.
Changes To This Privacy Policy
We may change this Privacy Policy from time to time without notice and any such changes will take effect from the time the revised version is available on the Site(s). We therefore ask that you bookmark and periodically review this page to ensure your understanding of, and agreement with, the Privacy Policy in force at any one time.